Hotel Indigo Denver has emerged as a popular mid-range boutique option for travelers seeking a balance between comfort and value in Colorado’s capital city. Located in the vibrant downtown area, this IHG property promises contemporary design, personalized service, and thoughtful amenities that appeal to both business travelers and leisure visitors. But does it deliver on these promises, and is it truly worth your hard-earned money?
In this comprehensive review, we’ll examine what Hotel Indigo Denver offers, analyze traveler feedback across multiple platforms, and help you determine whether this property aligns with your specific travel needs and budget. We’ve compiled insights from hundreds of guest reviews, compared amenities to competing properties, and evaluated the overall value proposition to give you a clear picture before you book.
Location and Accessibility
Hotel Indigo Denver’s downtown location stands as one of its strongest selling points. Situated in the LoDo (Lower Downtown) district, the hotel provides easy access to Denver’s most popular attractions, restaurants, and entertainment venues. The 16th Street Mall, Union Station, and the Denver Convention Center are all within walking distance or a short rideshare away.
The property’s proximity to major transportation hubs cannot be overstated. If you’re arriving via Denver International Airport, you can access the hotel via the A Line light rail, which connects directly to downtown Denver. This makes the hotel particularly attractive for travelers who prefer avoiding rental cars or expensive airport transfers. The walk-ability factor is substantial—guests consistently praise the ability to explore neighborhoods on foot, discovering craft breweries, art galleries, and local restaurants.
Parking availability has been a mixed point in reviews. The hotel offers both valet and self-parking options, though costs range from $25-$35 per day, which is standard for downtown Denver but worth factoring into your budget. Some guests have noted that street parking is available nearby if you’re willing to hunt for spots, potentially saving money.
For business travelers, the downtown location provides convenient access to major office parks and the Financial District. The hotel’s meeting facilities and business center cater specifically to this demographic, making it a solid choice for corporate stays.
Room Quality and Design
The rooms at Hotel Indigo Denver reflect the brand’s commitment to contemporary, locally-inspired design. Each room features custom artwork celebrating Colorado’s culture and landscape, giving the space a distinct sense of place rather than the cookie-cutter feel of larger chain hotels. The design philosophy extends to color palettes, furnishings, and even the choice of local products in bathrooms.
Guest rooms range from standard accommodations to suites, with sizes generally falling in the 300-400 square foot range for standard rooms. Most travelers report that rooms feel spacious and well-organized, with thoughtful furniture placement that doesn’t make spaces feel cramped. The beds consistently receive high marks for comfort, with premium bedding that guests specifically mention in positive reviews.
Technology integration in rooms is solid. Rooms feature 55-inch flat-screen televisions, high-speed WiFi (though some guests recommend checking connection quality upon arrival), and modern work desks suitable for hotels with free WiFi and reliable internet connectivity. USB charging ports are conveniently located at bedside and work areas, addressing a common traveler complaint at many properties.
Bathrooms feature rainfall showerheads and locally-sourced toiletries, which add to the boutique appeal. However, some guests with mobility concerns note that bathroom layouts can be tight, so this is worth considering if you require accessibility features.
Climate control receives mixed reviews. While some guests praise the ability to customize temperature settings, others report difficulty maintaining comfortable conditions, particularly during Denver’s hot summer months. This may vary by room location and season.
Amenities and Services
Hotel Indigo Denver provides a solid array of amenities that justify its mid-range pricing. The property features a fitness center that, while not enormous, contains cardio equipment and weights sufficient for a basic workout. For guests prioritizing fitness during travel, our guide to hotels with fitness centers and active amenities provides additional context on what to expect at similar properties.
The on-site restaurant and bar serve as gathering spaces for both guests and local patrons, which creates a vibrant atmosphere. The breakfast offerings receive generally positive reviews, though some guests note that pricing is higher than expected for included items versus paid options. It’s worth clarifying what’s included with your specific room rate when booking.
A standout feature is the hotel’s commitment to sustainability and local partnerships. The property sources products from local vendors, supports Denver-area artisans, and implements eco-friendly practices throughout operations. This resonates particularly well with environmentally-conscious travelers.
For guests traveling with electric vehicles, the hotel offers EV charging station access for electric vehicle owners, making it an excellent choice for sustainable travelers. Charging stations are conveniently located in the parking garage.
The business center is well-equipped for corporate guests, with printing, copying, and high-speed internet access. Meeting spaces are available for small gatherings or working sessions. The concierge staff receives consistent praise for helpfulness in arranging restaurant reservations, theater tickets, and local activity recommendations.
Pricing and Value Assessment
Room rates at Hotel Indigo Denver typically range from $150-$300 per night, depending on season, day of week, and advance booking. Peak summer months and weekends command higher prices, while off-season and weekday rates offer better value.
When evaluating whether the pricing is justified, consider what you’re receiving: a well-designed room in a prime location with personalized service and quality amenities. Compared to luxury properties downtown, Hotel Indigo Denver offers 30-40% savings. Compared to budget chains, you’re paying for significantly better design, service, and experience.
The value proposition improves considerably if you can book during off-peak periods or secure promotional rates through IHG loyalty programs. Members often receive room upgrades, late checkout, and other perks that enhance value. If you frequently travel for business or leisure, joining the free IHG rewards program makes financial sense.
Hidden costs to consider include parking ($25-$35 daily), resort fees (though Hotel Indigo Denver doesn’t charge resort fees, which is unusual and favorable compared to competitors), and dining. The restaurant and bar pricing is consistent with downtown Denver establishments, so expect to pay premium prices for meals on-site.
What Travelers Are Saying
Aggregate reviews across major platforms place Hotel Indigo Denver at approximately 4.2-4.5 out of 5 stars, which places it in the upper-middle range for Denver accommodations. The consistency of positive reviews is noteworthy—most guests report experiences matching their expectations.
Frequent praise points include:
- Staff professionalism and friendliness – Multiple reviews specifically mention going above and beyond to assist guests with special requests
- Cleanliness and maintenance – Rooms and common areas are consistently reported as immaculate
- Design and aesthetics – The contemporary local design resonates strongly, particularly with younger travelers and design-conscious guests
- Location convenience – The downtown proximity to attractions and transportation repeatedly appears in positive reviews
- Quiet rooms despite urban location – Soundproofing appears adequate for a downtown property
Common complaints include:
- Parking costs and availability challenges
- Restaurant pricing relative to portion sizes
- Temperature control inconsistency in some rooms
- Limited room size in standard accommodations
- Occasional WiFi connectivity issues
Business travelers specifically highlight the property’s suitability for corporate stays, citing convenient meeting facilities, reliable technology infrastructure, and proximity to business districts. Leisure travelers appreciate the walkable neighborhood and proximity to entertainment venues.
Families with children note that while the hotel is accommodating, it’s primarily positioned toward adult travelers, so expect a more sophisticated atmosphere than family-oriented chains. The property doesn’t offer kids’ clubs or extensive family amenities.
Comparison to Competitors
To properly assess whether Hotel Indigo Denver is worth it, comparing it to similar properties in the same category provides valuable context. The Denver hotel market includes several competitors in the mid-range boutique segment.
vs. The Source Market Hall – This newer property offers a similar price point but focuses heavily on experiential dining and shopping. It appeals more to food-focused travelers, while Hotel Indigo Denver emphasizes design and location accessibility.
vs. The Maven Hotel – Another Denver boutique option with slightly higher pricing but emphasizing art and culture. Guest reviews suggest Maven appeals more to culturally-focused travelers, while Hotel Indigo Denver attracts business travelers and those prioritizing convenience.
vs. Traditional Chain Hotels – Properties like Marriott or Hilton downtown Denver often charge comparable rates but offer less distinctive design and fewer local partnerships. If you value personalization and unique character, Hotel Indigo Denver provides better experience for similar pricing.
vs. Budget Downtown Options – Budget chains offer significant savings ($80-$130 nightly) but sacrifice design, service quality, and amenities. The $40-$70 additional nightly cost for Hotel Indigo Denver translates to noticeable quality improvements that most guests find justified.
The key differentiator is that Hotel Indigo Denver occupies a sweet spot—it’s more affordable than luxury properties while offering superior experience to budget chains. This middle-ground positioning appeals to travelers seeking value without compromising comfort or location.
If you’re comparing hotel options, understanding the difference between hotel and motel classifications helps contextualize property types. Hotel Indigo Denver is definitively a full-service hotel with comprehensive amenities, not a motel.
For couples seeking enhanced experiences, the property doesn’t specifically offer romantic packages or couple-focused amenities, though the design and downtown location make it suitable for romantic getaways. You may need to arrange special touches independently.
For families, this property differs significantly from all-inclusive family resorts, focusing instead on adult-oriented experiences and business travel. Families should consider whether the property’s positioning aligns with their needs.
FAQ
Is Hotel Indigo Denver pet-friendly?
Yes, Hotel Indigo Denver welcomes pets with a nominal fee (typically $25-$50 per stay). Pet amenities include water bowls and designated relief areas. Guests with pets report positive experiences, though pet policies should be confirmed at booking time.
What is the cancellation policy?
Cancellation policies vary by rate type. Most standard rates allow free cancellation up to 48 hours before arrival, while promotional rates may have stricter policies. Always verify specific terms when booking, as policies change seasonally.
Does the hotel offer airport shuttle service?
Hotel Indigo Denver does not operate a dedicated airport shuttle. However, the downtown location connects directly to Denver International Airport via the A Line light rail, making this a convenient and economical alternative to shuttle or taxi services.
Are rooms suitable for extended stays?
While the hotel doesn’t position itself as an extended-stay property, guests have successfully booked longer stays. Extended-stay rates may be negotiated directly with the hotel. Consider that standard rooms may feel cramped after several days, so suites might be preferable for stays exceeding one week.
What makes Hotel Indigo different from other IHG brands?
Hotel Indigo is IHG’s boutique brand emphasizing local design, sustainability, and personalized service. Unlike standard IHG properties, each Hotel Indigo reflects its specific location’s culture and character, providing more distinctive experiences than typical chain hotels.
Is the location safe for walking at night?
The downtown Denver location is generally considered safe, particularly in the LoDo district where Hotel Indigo Denver is situated. Travelers consistently report comfortable nighttime walking to restaurants and bars. As with any urban area, standard safety precautions apply.
How does the hotel handle noise from downtown location?
Multiple reviews praise the soundproofing despite the urban setting. Most guests report minimal noise disturbance from street activity, though rooms facing main streets may experience more ambient noise. Requesting rooms away from major thoroughfares can further minimize sound.
What’s included in room rates?
Standard inclusions are WiFi, fitness center access, and business center use. Breakfast may or may not be included depending on your specific rate type. Parking is not included and costs extra. Always clarify inclusions when booking, as different rate codes offer different benefits.
